I understand that my event is not officially booked until deposit is received and a Cozy Campouts representative has contacted me.
 
Disclaimer

All tents & accessories are for rental purposes only. Complimentary items will be clearly indicated by the company.

All themes/images are to be used as a guide and are subject to availability. Website and/or social media pictures are used as reference and may not be an exact replica.

                               
Pickup time is approximate. Driver(s) may arrive as early as the “end “of the “Rental Period” or as late as two hours after “end” of “Rental Period”.  Customer is responsible for all the equipment until it is picked up by our driver.

I understand that my event is not officially booked until deposit is received and a Cozy Campouts representative has contacted me.

I understand that the Terms & Conditions must be signed electronically prior to the event start date/time. Electronic signatures count as original for all purposes.

The Company will not be liable for any injuries, loss, damage, or expenditure incurred by the Client due to faulty equipment for any reason whatsoever.


 
Payment & Bookings


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A $100 non-refundable deposit is due at the time of booking to secure your date and will be applied to your remaining balance. Final payment is due (7) days prior to your event. For bookings made less than 7 days prior to the party date, full payment is required at booking. Cozy Campouts reserves the right to forfeit delivery if payment has not been paid in full on the agreed date of rental. 

The final event guest count is due 2 weeks prior to the event and must be included in total event price due to pre-planning costs. 

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Cancellations

Cancellations must be written via email to Brit@cozycampouts.com and/or text 612-495-5595 (with a confirmation text that it has been received) at least (14) days prior to your event to receive a full refund - minus your non-refundable deposit. If made less than (14) days prior to your event, no refund will be given; however, you can apply those funds to a future party date. A future party date must be held within one year of your original event date based on our availability. Any party favors, or custom add-ons are non-refundable.
 
Setup & Pickup

Delivery: On the day of your event delivery will take place between 9am and 4pm. The client is expected to be present at time of delivery & setup. If the client is not present, the event will be cancelled and funds will be forfeited with no refund. We will not set up any equipment on uneven grounds, pet droppings, debris (for bell tents-space cleared of objects and pet waste, sprinklers off for 24 hours prior). The client agrees to pay any charges imposed by the venue. These charges may include but are not limited to, parking, venue booking fees, permit fees etc. Cozy Campouts is not responsible for moving any items/furniture belonging to the Client.

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Loading and Unloading Goods: The Company is responsible for loading and unloading of the equipment. If the Customer or anyone acting on behalf of the Customer assists in the loading or unloading of the equipment, the Customer agrees to assume the risk of, and hold the Company free and harmless from, any property damage or personal injuries, including damages or injuries attributable to the negligence of the Company or its employees.

 
Set Up: Please clean and clear the area for set up of all furniture and debris prior to our arrival time. Please do your best to keep pets out of the setup area during set up, event, and tear down. If the space is not cleared upon arrival, a late fee may occur. If area is cleaned and ready, set up should take no longer than 1-4 hours, depending on package. If there is not enough space to set up the originally agreed upon amount of Teepees, the Client agrees they will not be refunded for any Teepees that could not be set up due to space limitations.


Pick Up: Cozy Campouts will pick up all the sleepover items the following day between 9am and 4pm. Any balloons will be the responsibility of the Client.

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Inspection: The customer acknowledges that he/she has an opportunity to personally inspect each of the equipment and find it suitable for his/her needs, is in good working condition and that he/she understands it’s proper use. It is the Customer’s duty to inspect the equipment prior to use and notify the Company of any defects. Customer should inspect product ingredient lists carefully and inquire whether guests have any allergies prior to application. Company is not responsible for any damages.

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Damages + Lost/Stolen Items

The client is responsible for the care of the items & equipment during the party. Any damages or lost/stolen items will incur replacement costs. The client is responsible for the cost of replacing any damaged items due to mistreatment during the rental period. If any item is damaged, stained, excessively dirty, or exposed to cigarette smoke, it will result in repayment of the full cost of the product.

Housekeeping Rules​

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• Supervise any children using the equipment during the event

• Keep all items away from fire, candles and sharp objects

• Paint, slime, & spa products- please refrain from using any slime, paint, spa products (such as nail polish, hair dye, and face masks), or any other staining agents inside or on the tents

• Stains that are unable to be removed could result in a replacement fee of items 

 

Smoke-Free Environment: A non-smoker environment must be provided at all times during the party and during the equipment rental period. Cozy Campouts will have the right to charge the client ($100.00) cleaning fee in case any of the items have been exposed to smoke or any other odors related to it. 
 
Inclement Weather

If you are hosting an outdoor event, you assume all weather-related risks. Alternate indoor space suggested in case of inclement weather. Bell Tents & Outdoor Picnics will not be set up in ANY rain and/or excessive weather conditions. In the event of prohibitive weather or inclement weather, you can change the setting and Cozy Campouts will attempt to work with you if our schedule allows.  In the event that the location changes and delivery is being made, the client must provide as much notice as possible. Increased travel fees may be charged. Date changes will be considered if bad weather is predicted and an alternate venue is not available and is dependent on availability of the picnic equipment. 
 
Once Cozy Campouts has delivered/set-up and your event time has started there will be no refund issued. Refunds will not be issued in the event of bad weather or issues with venue availability. 
 
Photography
 
Should you agree that Cozy Campouts may photograph your event, Cozy Campouts, LLC, reserves the right to use photography taken at your event in any promotional media, whether now known or hereafter existing. However, we respect your privacy and you may request not to have all or part of your party photographed and we will respect that request.

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Liability

Children must be supervised at all times by an adult (18) years or older during the rental period. Cozy Campouts will not be liable for any personal injury, death, loss or damage to property however caused during your rental period. The client is responsible for any accidents that occur during the rental period. By renting with us you agree to indemnify Cozy Campouts, LLC and hold Cozy Campouts, LLC harmless from, without limitation, any and all claims, actions, suits, procedures, costs, expenses, damages and liabilities, including attorney's fees and costs, incurred due to claims brought by any third party as a result of or arising out of the Participant's involvement in the Activities and to reimburse Cozy Campouts, LLC, for any such costs, expenses and fees as they are incurred.